Refund policy
At ZAYVOR STUDIO, we take pride in the quality and craftsmanship of every piece. Please read our policy carefully before making a purchase.
Returns We accept returns within 3 days of delivery. Items must be unused, unwashed, and in original packaging with all tags attached. Due to the limited-drop nature of our collections, we do not accept returns on sale or discounted items.
Exchanges Exchanges are accepted within 3 days of delivery for size or defect-related issues. Please contact us at [zayvor.studio@gmail.com] with your order number and reason for exchange.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection. Approved refunds will be processed to your original payment method
within 5–7 business days.
Non-Returnable Items
- Sale / discounted items
- Customized or embroidered pieces
- Items without original tags or packaging
How to Initiate a Return Email us at [zayvor.studio@gmail.com] with your order number and photos of the item. We will provide return instructions within 48 hours. Shipping Costs Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.